FAQ’s

1. How do I download my Membership Certificate?
   • Login to your Member Profile
   • Proceed to your account page and select “Print Certificate”
2. How to add members/users to an Institutional Membership?
   • Login to your Member Profile
   • On your account page, select “Manage Institute”
   • Select “Manage Users”
   • Enter Member/User Email Address
3. How do I remove members/users from an Institutional Membership?
   • Login to your Member Profile
   • On your account page, select “Manage Institute”
   • Select “Manager Users”
   • Remove members/users by clicking on the trashcan next to name of member/user
4. How do I register for the summit with a discount?
   • If you have a current 2019-2020 IPPA Membership, you will receive a discount when registering for the summit.
5. How do update my personal information?
   • Login to your Member Profile
   • On your account page and under the header “Actions”
   • Select “Update my Profile”
6. How do I access member only online resources (TI’s, Webnairs, e-Learning modules, & past summit presentations)?
   • Login to your Member Profile
   • Select “Educate”
   • Select “eLearning Courses” or “Knowledge Base”